Core Values

The guiding principles of METIS Hospitality Consultants are high standards of operation and the implementation of our 5-core values to ensure every guest receives a world-class experience and owners maximize every chance of success

BRAND

We provide you with a sales and marketing strategy using a combination of traditional and modern marketing techniques including digital to reach your target groups. We will increase your hotel or resort’s perceived value to the customer and thereby increase brand equity. A brand is an implied promise that the level of quality people have come to expect from a brand.

• Vision • Mission • aims • objectives • business plan • sales & marketing plan • clearly defined logo • concept • market positioning on quality/ price vs. competitors • marketing messages • collaterals • stationary & merchandise • Management of graphic design • photography • website • print • advertising • copywriting (English and Thai) • Online • PR, blogs • SEO • Facebook • Twitter • Google banner ads • ad words • newsletters • Hotel fact sheets • corporate sales tool kits • movie production • Industry Awards and much more…

 


QUALITY

We ensure the highest quality of administration, communication, coordination, and operation of all Hotels & Resorts as well as golf clubs’ products, services, and departments, continuous improvement of auditing and the consistent implementation of operating procedures in each department, quality control, and inspections. CAPEX, FF&E, Operating equipment, POMEC is our responsibility to maintain, protect and manage our owner’s assets and investments.

 

 

 


CUSTOMER

METIS Hospitality Consultants provides an excellent customer experience to their guests. We have developed several methods of exceeding guest’s expectations.
We are totally service orientated having emerged as a reputable hotel management company with experience in managing some of the world’s finest International hotels and clubs from Europe, the Middle East, and Asia Pacific. Customer relations and feedback is most important to us to ensure they keep returning.

 

 

 


PEOPLE

Leadership is the key to our success! The right leader can do the right things to deliver the right results at the right time. In other words, We do what’s right!
We believe in the effective management of Human Resources which increases productivity and customer service. Recruitment, training, and personal development programs are required for growth in the organization as well as adopting a work culture of people that are passionate, service focused and trustworthy.

METIS Hospitality Consultants implements their set of values as work culture and has a set of standards that helps measure management and team member performance, training needs, and career development plans.

 

 


PROFIT

To maximize revenues and effectively manage expenses requires sound financial planning with good budgeting and forecasting. Revenue and distribution management is a key driver. An entrepreneurial approach towards business development is required to think ‘outside the box’ and form a set of procedures to ensure internal control.

We drive commercial awareness of individuals as well as empowering cost control by department heads. Key and new account management with 3rd parties.

 

 

 

 

Thai Limited Company